Sports Entrepreneurship in the Age of COVID-19

The following insights are informed by a lecture given on April 15th by Matt Winkler, professor of sports business, technology and analytics at American University in Washington D.C.

Governor Cuomo Is the Strong Advocate That New York Needs

Governor Cuomo has rightly earned the respect of the nation for his strong and vocal leadership during the COVID-19 crisis – and the praise has been non-partisan. In the domestic… Read More

A Running List of the Best Responses to the COVID-19 Crisis

The COVID-19 virus forced companies to be agile and creative in the way they operate their businesses during this uncertain time. Some hunker down and weather the storm, while others… Read More

An Analysis of the Brewing Racism Crisis at Starbucks

Last weekend I watched with sadness as an incident fueled by racism at a Philadelphia Starbucks spun out of control. We would all like to think globally diverse and revered… Read More

From the Frontline of Fear: A Commentary on Austin’s Bombing Crisis

In recent weeks, all of us in Austin were gripped by fear and the uncertainty of a random bombing. Even after the bomber detonated himself when caught by our diligent law enforcement community, we… Read More

How Samsung’s Brand is Recovering after the Galaxy Note 7 Crisis

Previously on Conversations in Crisis and in my upcoming book, I’ve provided my perspective on how Samsung handled its Galaxy Note 7 phone battery self-ignition crisis and its brand management… Read More

A Year in Crisis: The Top Crises of 2017, Analyzed

A Year in Crisis: The Top Crises of 2017, Analyzed

I don’t know about you, but I’ve banged my hands on my desk and shouted “What were they thinking!!!” over a corporate crisis about 78 times this year. It is… Read More

Courage and Assertiveness Required to Protect Corporate Reputations

As a crisis management counselor, I am often asked to wax poetic on every new sultan of sexual harassment. This is easy to do given the damning accusations released daily…. Read More

Commissioner Got It Half Right, But Mostly Wrong

Commissioner Got It Half Right, But Mostly Wrong

The Houston Astros are one victory away from winning their first World Series in franchise history, and it’s been a crazy ride. Unfortunately, not everyone has been able to enjoy… Read More

The Equifax Controversy, and the Challenge of Attacking an Entrenched Narrative

The Equifax Controversy, and the Challenge of Attacking an Entrenched Narrative

Much is being written about the Equifax data breach, even speculation that it will spell the end of using Social Security numbers as identifiers (something that many say is long… Read More