From the Frontline of Fear: A Commentary on Austin’s Bombing Crisis

In recent weeks, all of us in Austin were gripped by fear and the uncertainty of a random bombing. Even after the bomber detonated himself when caught by our diligent law enforcement community, we… Read More

A Year in Crisis: The Top Crises of 2017, Analyzed

A Year in Crisis: The Top Crises of 2017, Analyzed

I don’t know about you, but I’ve banged my hands on my desk and shouted “What were they thinking!!!” over a corporate crisis about 78 times this year. It is… Read More

Hurricane Harvey Illustration

Crisis Preparedness Includes Communications Preparedness: Lessons From the Arkema Experience

First of a series on crisis communications surrounding Hurricanes Harvey and Irma   As everyone now knows, Hurricane Harvey dealt record-setting blows, with devastating winds and floods, to coastal Texas,… Read More

Five Key Principles for Effective Crisis Management

Originally posted on SpinSucks November 8, 2016 From major product recalls, to a tsunami-triggered nuclear meltdown, to Penn State’s damaged reputation nightmare, we’ve reached a crisis management tipping point that is driven… Read More